FAQs

You will be seen by a specialist travel Clinician who has Extensive knowledge of travel medicine, disease processes and malaria prevention.

You are welcome to bring a friend or family member to be with you alternatively we can provide a chaperone from the clinic should you choose to have one.

If you do require a chaperone please contact us in advance to ensure a team member is available.

If you require an interpreter to be present at your appointment please contact us in advance so we are able to provide one. A family member cannot interprete on your behalf.

There are various ways to raise a concern or complaint. You can enter a concern under the getting in touch facility on the website or by contacting us directly on 01252 519479 or admin@travelclinicuk.co.uk

We take complaints to our service very seriously and will take any action required to rectify the situation to the customer’s satisfaction.

  • Bring any past vaccination history you have
  • Completed risk assessment form if not already emailed back to us.  
  • Bring a method of payment for your treatment. 
  • Valid ID is require for all children under the age of 16. If your child is under 16 years of age please bring valid ID for both yourself and your child.

Using the risk assessment form you have filled in and your itinerary the travel Clinician will advise you of any vaccinations that are recommended. For a rough guide you can visit the Destinations page

Ideally 4-6 weeks before travel enabling you to complete any course of vaccines you may need.

If you only need a booster vaccine then 14 days before is sufficient.

Last minute: It is always good to book an appointment, even if it is one day before travel as we can still vaccinate you and give you advice and any malaria tablets you may need.

Yellow fever requires 10 days before travel.

We provide Certificates for Yellow Fever and Meningitis ACWY if required for VISAs. You will also receive a vaccination record card for any vaccinations we give you.

These are included in the price of vaccination.

There is no requirement to tell your GP but we recommend you inform your GP to keep your medical records up to date.

We always seek your consent to treatment and all our staff are bound by professional standards of confidentiality and comply with Data Protection Act 1998. This means that all your personal information and data are treated and maintained in confidence.

The consultation is free we only charge for vaccines administered, Malaria prophylaxis and sundries given at time of appointment.

We currently accept cash, card and cheque.

We accept Mastercard, Maestro, Visa, Visa Electron and American Express.

Cheques must clear before you attend your appointment.

he consultation is free we only charge for vaccines administered, Malaria prophylaxis and sundries given at time of appointment.